Conflict management training manual pdf

arise. Conflict management skills are probably the hardest interpersonal skills to master constructively. In conflict resolution, you must learn to work to achieve your goals, keep your cool while compromising, and work to maintain effective relationships. Conflicts often lead to a negotiating process between you and other people. 7. Trainer’s Manual, MODULE 5: Conflict Management and Consensus Building What is Conflict: Definition and Nature Resolving Conflicts The Interest-based Negotiation Process Mapping a conflict and the role of a mediator References Handouts 8. Trainer’s Manual, MODULE 6: Communications, Dissemination and Networking. Conflict Management. Course materials: • Conflict Management manual (pdf),slides and videos. Course brief: It demonstrates the key steps to dealing with conflicts. so you can learn, watch interactive videos and write the exams at the comfort of your home or office. Course fee: N20,

CONFLICT MANAGEMENT Introduction To Conflict: Conflict is difficult to define, because it occurs in many different settings. The essence of conflict seems to be disagreement, contradiction, or incompatibility. Thus, CONFLICT refers to any situation in which there are incompatible Goals, Cognitions, or Emotions within or between. This manual has been designed based on the National syllabus for Conflict Resolution Training in the NHS, The syllabus is designed to meet the needs of staff that have direct contact with patients and the public. conflict or styles of behavior, conflict prevention and resolution mechanisms. Also will be found practical exercise that will help those who'll be using it. The present training manual was prepared by the National Unity and Reconciliation Commission with the financial aid from the European www.doorway.ru has come as.

prior contributions to the Berghof Handbook for Conflict Transformation: resources and courses: the Association for Conflict Resolution in the USA. Introductory Remarks: Peace means much more than the control of weapons, environmental friendliness and awareness, cultural exchanges, conflict resolution. This training manual has been developed by Larry A. Swatuk, Alemayehu Mengiste and Kidanemariam Jembere who have been active in presenting training courses.